After receiving the product, there is a 14-day returning policy. Because the Ultimate Rectifier is an electrical component, it can’t be returned if used. The Ultimate Rectifier is packed in a transparent sealing to determine if the Ultimate Rectifier is used. Always check before opening the sealing if the Ultimate Rectifier matches the old voltage regulator from your vehicle. 

In some circumstances, it’s possible that the product is not working as expected and that you want to return it. In most cases, we can fix the problem at a distance for you. In all cases, first, contact customer support at: service@ultimaterectifier.com.

Possible causes that can occur to return the Ultimate Rectifier:

• The mounting holes are wider/closer apart than the pitch of the holes of the Ultimate Rectifier.
  Please send us an image before returning the product. We will send a return form and come up with a solution. 
• The connector of my vehicle does not fit the Ultimate Rectifier.
  Please send us a picture of the problem. We will send a return form or come up with a solution.
• The battery voltage reaches a charge voltage higher than 15V
  Contact first our customer service. We will send a return form and swap the UR with a lower voltage range. 
• The charge voltage of the battery is lower than 12.8V
  Please get in touch with customer support. 
• The Ultimate Rectifier housing is too big to assemble. 
  Please get in touch with customer support. We will send a return form and come up with a solution.  
• The cable of the Ultimate Rectifier is too short.
  Please get in touch with customer support. We will send a return form and an Ultimate Rectifier with a longer cable.

If you have any other technical problem with the Ultimate Rectifier, please don’t hesitate to contact our customer support. If our customer support has agreed on your warranty claim, we will send you a return label for returning your product.

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